From opening an account to making a withdrawal — guides, FAQs, and live support all in one place.
Jump straight to the right guide by topic
Our support team is always ready — reach out through whichever channel works best for you.
Most-read help articles
New to blockdag? Follow these steps to get started
Go to /register and fill out the form.
Verify your number with an OTP code.
Enter your name, date of birth, and address.
Upload your National ID.
Click the "Deposit" button from your dashboard.
Mobile Pay, Nagad, Rocket, or bank — whichever works best for you.
Minimum deposit starts from ৳500.
Don't miss your 100% bonus on your first deposit.
Complete your KYC verification before making your first deposit. Without verification, some features may be limited. The verification process typically takes between 15 and 30 minutes.
Online betting in Bangladesh is becoming more and more familiar to people. But for newcomers, getting started can feel overwhelming — how to open an account, which payment method to use, how bonuses work. To answer all these questions, blockdag's Help Center has been set up.
Our help center has over 500 guides and articles, all written in Bengali. Every guide is written in plain language with step-by-step instructions so anyone can follow along — no technical background needed.
The most common issues we hear about are failed deposits and delayed withdrawals. In most cases, the cause is either an incomplete KYC verification or a minor error with the payment method. blockdag's help center covers all of these topics in detail.
Another thing people often ask about is how bonus rollovers work — and it's something many users misunderstand. Simply put, a rollover means you need to place a certain amount in bets before you can withdraw your bonus. For example, a ৳1,000 bonus with a 3x rollover means you need to bet a total of ৳3,000. Those bets can be placed on any game.
blockdagblockdag's daily cashback bonus has no rollover requirement — you can withdraw it directly. That's something a lot of players find reassuring.
A lot of users have concerns about security. blockdagblockdag offers two-factor authentication (2FA) for an extra layer of account security. You'll receive a mobile OTP on every login, and additional verification is required for large withdrawals. Visit the Security section in the Help Center to enable these features.
A common question we get is whether the app can be installed on Android. The answer is yes, blockdag's app is available for both Android and iOS. You'll find detailed guides on downloading, installing, and troubleshooting the app in the Help Center. To learn more about the app, App Page View.
The Responsible Gaming section is especially important. If you feel you're losing control of your play, blockdagblockdag offers deposit limits and self-exclusion options. For more on this, Responsible Gaming page for more details.
Answers to the Most Frequently Asked Questions