Legal Documents

Blockdag Terms & Conditions — Read Before You Play

Please read these Terms & Conditions carefully before using the blockdag platform. This document covers everything you need to know about accounts, payments, bonuses, and your rights and responsibilities as a user.

Last Updated: 1 January 2026
12
Total Sections
18+
Age Restriction
2026
Effective Year
Bengali
Language
Key Points

Key Sections of the Terms & Conditions

The key rules are summarized below across six sections

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Account Registration & Verification
Each user may only register one account. You must provide accurate information and submit the required documents for identity verification. Users under the age of 18 are not permitted to register.
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Deposit & Withdrawal Policy
The minimum deposit is ৳300. Full account verification is required before withdrawals can be processed. The withdrawal method must match the deposit method. Suspicious transactions may be temporarily held pending investigation.
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Bonus & Promotion Terms
All bonuses are subject to rollover requirements. A set amount of wagering must be completed before bonus funds can be withdrawn. Claiming bonuses across multiple accounts from the same IP address or device is not permitted.
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Betting Rules & Restrictions
A maximum betting limit applies to each event. In live betting, bets may be voided due to network delays. blockdag reserves the right to cancel any bet where match-fixing is suspected.
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Account Security
Keeping your password confidential is your responsibility. Sharing account access with third parties is not permitted. If suspicious login activity is detected, blockdag may temporarily lock your account.
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Dispute Resolution Process
All complaints will first be addressed through the support team. If unresolved, the matter will be settled through independent arbitration. blockdag's final decision is binding.
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Important Notice: By registering on or continuing to use the blockdag platform, you confirm that you have read and agreed to these Terms & Conditions in full. If you do not agree to any of these terms, please refrain from using the platform.

1 General Terms & Conditions

blockdag An internationally licensed online betting and gaming platform. These Terms & Conditions constitute a legal agreement between blockdag and its users.

These Terms & Conditions blockdag.onl Applies to the website and its associated mobile applications. Access to this platform is permitted only from countries where online betting is legal, including Bangladesh.

  • Although these Terms & Conditions are published in Bengali, the English version shall prevail in the event of any conflict between the two.
  • Blockdag reserves the right to modify these Terms & Conditions at any time.
  • Continued use of the platform after updated terms are published will be considered acceptance of those new terms.
  • These Terms & Conditions cannot be voided or declared unenforceable, as they exist to protect the interests of both parties.

Please Note: It is your responsibility to read and understand these Terms & Conditions. Lack of awareness will not be accepted as grounds for an exemption.

2 Registration & Eligibility

To create an account on blockdag, the following conditions must be met:

  • You must be at least 18 years years old.
  • Online betting must be legally permitted in the country where you reside.
  • Each individual may only hold One Account per person. If multiple accounts are found under the same individual, all accounts will be closed.
  • All information provided during registration must be truthful and accurate.
  • Opening an account under someone else's name or a false identity is strictly prohibited.
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Information required at registration: Full name, date of birth, a valid email address, mobile number, and permanent address. This information will be used during identity verification.

3 Account Verification (KYC)

Blockdag follows international KYC (Know Your Customer) standards. Identity verification is mandatory in the following situations:

  • Before making your first withdrawal.
  • For any single transaction involving a deposit or withdrawal of ৳50,000 or more.
  • Blockdag may request verification at any time if suspicious activity is detected.

Accepted ID Documents:

  • National ID Card (NID) — scanned copies of both sides.
  • Passport — scanned copy of the first page.
  • Driving license — government-issued.

Verification is typically completed within 24 to 48 hours of submitting your documents. Withdrawals will be on hold until verification is complete.

Warning: Submitting forged or altered documents will result in permanent account closure and possible forfeiture of any remaining balance.

4 Deposit Policy

Deposits on blockdag can be made via Mobile Pay, Nagad, Rocket, and bank transfer. The following rules apply to all deposits:

  • Minimum Deposit: ৳300 (three hundred BDT).
  • Maximum Daily Deposit: Determined by account tier.
  • Deposits are typically credited to your account within 1 to 5 minutes.
  • Deposits made using a third party's name or payment method are not permitted.
  • If a deposit fails for any reason, please contact your bank or MFS provider and notify our support team.
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Tips: Save your deposit transaction ID. It will help resolve any issues quickly.

5 Withdrawal Policy

The following rules are strictly enforced by blockdag for all withdrawal requests:

  • Minimum Withdrawal: ৳500 (five hundred BDT).
  • Withdrawal requests are typically processed within 15 minutes to 24 hours are processed.
  • The withdrawal method must match the deposit method used.
  • Withdrawals cannot be made until KYC verification is complete.
  • Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
  • Withdrawals will be put on hold if the account is under investigation.

Important: Bank transfers may take 1 to 3 business days to process. Withdrawals via Mobile Pay and Nagad are typically faster.

6 Bonus & Promotion Terms

Blockdag regularly offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

  • Welcome Bonus: New users receive up to a 100% bonus on their first deposit. To withdraw the bonus, a minimum of 10x in wagering must be completed.
  • The deadline to claim a bonus is generally 72 hours.
  • Claiming multiple bonuses from the same IP address or device will result in all bonuses being cancelled.
  • If a free bet wins, only the net profit may be withdrawn, not the original free bet amount.
  • Blockdag reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • Cashback bonuses cannot be withdrawn directly — a specified rollover requirement must be met first.
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Each bonus has its own specific terms: Welcome bonuses, reload bonuses, cashback, and VIP rewards each have their own specific terms. See the latest promotions page for full details.

7 Betting Rules

The following rules apply to all betting activity on blockdag:

  • Once confirmed, a bet cannot be changed or cancelled.
  • In live betting, bets may be rejected due to network delays.
  • If incorrect odds are displayed due to a system error, blockdag reserves the right to void the affected bets.
  • In a parlay bet, if one event is cancelled, the odds will be recalculated accordingly.
  • If a match is abandoned or postponed, the stake will be refunded.

Each sport in Sports Betting has its own set of rules. Detailed rules for cricket, football, tennis, and other sports are available in the Help Center.

8 Prohibited Activities

The following activities are strictly prohibited on blockdag and will result in permanent account closure:

  • Arbitrage Betting: Attempting to guarantee profit by placing opposing bets across multiple platforms.
  • Bonus Abuse: Abusing the bonus system.
  • Money Laundering: Using the platform to launder illicit funds.
  • Account Sharing: Allowing another person to use your account.
  • Multiple Accounts: Multiple accounts held by the same person.
  • Software Hacking: Attempting to gain unauthorized access to the platform's systems.

Consequence: All balances and winnings associated with accounts involved in prohibited activities will be forfeited and the accounts will be permanently closed.

9 Privacy & Data Protection

Blockdag takes the protection of your personal data seriously. To learn how we use your information, please refer to our In the Privacy Policy Details are provided below.

  • Your personal information will never be sold to third parties.
  • Your information will not be shared with any party other than government or regulatory authorities, and only when legally required.
  • All data is secured with SSL encryption.
  • You may request the deletion of your personal data at any time.

10 Responsible Gaming

Blockdag takes responsible gaming very seriously. The following tools are available on our platform:

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Betting Limit: You can restrict yourself from placing bets above a specified amount.
  • Cooling-Off Period: You can temporarily suspend your account for a set period of time.
  • Self-Exclusion: If you wish to stop playing long-term, you can self-exclude your account.

If you need support with problem gambling, visit our The Responsible Gaming page or contact our support team.

11 Account Closure & Suspension

Blockdag may close or suspend an account under the following circumstances:

  • If evidence of a terms violation is found.
  • If fake identification or false information is provided.
  • If account activity appears suspicious.
  • If the user requests account closure themselves.

For standard account closures, any verified balance will be returned. However, if the account is closed due to a terms violation, the balance may be forfeited.

12 Changes to Terms & Contact

Blockdag reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or in-platform notification.

  • Updated terms take effect from the date of publication.
  • If you object to the updated terms, you may request account closure within 7 days.

Contact: If you have any questions about the Terms & Conditions, Help Center Contact us or support@blockdag.onlto email us.

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These Terms & Conditions were last updated on January 1, 2026 Last updated on the above date. Previous versions are available upon request through support.

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