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Data Protection Policy

Blockdag Privacy Policy — Your Data Is Safe With Us

Blockdag believes your personal data belongs to you. In this privacy policy, we clearly outline what information is collected, why it is collected, and how it is kept secure.

Last updated: 1 January 2026
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SSL Encryption
256-Bit Security
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No Data Sales
Third Parties Prohibited
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GDPR Compliant
International Standards
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Transparent Policy
Nothing Hidden
256-Bit
SSL Encryption Standard
0%
Sale of Data to Third Parties
24/7
Data Security Monitoring
72 Hours
Maximum Time for Data Deletion
Core Security Principles

How We Protect Your Privacy

The Six Core Pillars of blockdag's Privacy Policy

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Encrypted Data Storage
All your personal and financial data is stored on servers secured with 256-bit SSL encryption. No unauthorized party can access this information.
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Transparent Data Use
We are transparent about what data is collected and why. Your information is never used for hidden purposes. You can find out at any time where and how your data is being used.
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Third-Party Sharing Prohibited
Your personal data is never sold to advertisers or third parties. Information is not shared with any external organization unless required by law.
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Right to Erasure
You can request deletion of your account data at any time. All personal data will be permanently removed within 72 hours of your request.
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Cookie Controls
We only use essential cookies. Your separate consent is required for analytics and marketing cookies, and you can update your cookie preferences at any time.
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Dedicated Privacy Support
Our dedicated support team is always available for any privacy-related questions. Reach us by email or live chat, 24/7.
Table of Contents
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Our Commitment: Your privacy is our highest priority at blockdag. This policy is written in plain language so you can easily understand what we do — and don't do — with your information.

1 Introduction & Scope

This Privacy Policy blockdag This policy applies to all services on the platform — the website, mobile app, and any digital channel. By using blockdag.onl, you are considered to have consented to this privacy policy.

We believe data protection is not just a legal obligation — it's a moral responsibility to our users. That's why we follow international GDPR standards to safeguard your Privacy Policy have built.

  • This policy is effective from 1 January 2026.
  • Applicable to users in Bangladesh and internationally.
  • Users will be notified in advance of any changes.

2 What Data We Collect

Blockdag only collects the data genuinely needed to provide its services. Below is a breakdown by category:

Data Type Example When It's Collected
Identity Information Full name, date of birth, nationality At Registration
Contact Information Email, mobile number, address At Registration
Verification Documents NID, Passport, Driving License During KYC Verification
Financial Information Payment Methods, Transaction History At the Time of Deposit/Withdrawal
Usage Data Login time, betting history, device While Using the Platform
Technical Information IP address, browser, operating system On Every Visit
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Voluntarily Provided Information: If you contact us via chat or email, records of those conversations may also be retained to help improve our support services.

3 Why We Collect Your Data & How We Use It

Blockdag uses your data only for the following purposes:

  • Account Management: For registration, login, password recovery, and security verification.
  • Identity Verification (KYC): To verify user identity and prevent money laundering in compliance with international regulations.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To properly address your complaints and queries.
  • Fraud Prevention: To detect and prevent unusual activity on your account.
  • Legal Compliance: To meet regulatory requirements.
  • Service Improvement: To analyze and improve your experience on the platform.

Important: Your data will never be shared with third parties for marketing or promotional purposes without your consent.

4 Data Retention & Duration

Blockdag does not retain any data beyond the required period. Retention periods vary depending on the type of information:

  • While Your Account is Active: All data is retained for the full duration of an active account.
  • When an Account is Closed: Financial and transaction records are retained for up to 5 years due to legal obligations.
  • Log Data: Server logs are retained for a maximum of 90 days.
  • Cookie Information: Session cookies are deleted as soon as you close your browser. Persistent cookies last a maximum of 1 year.

After the designated retention period, data is automatically deleted using secure methods. You may also request early deletion at any time.

5 Data Sharing Policy

Blockdag does not share your personal data externally. However, data may be disclosed in the following limited circumstances:

  • Payment Processors: The minimum data required to complete transactions is shared with payment service providers such as Mobile Pay, Nagad, and similar services.
  • Identity Verification Services: Data may be shared with approved third-party verification services for the KYC process.
  • Law Enforcement Agencies: We may be required to share data under a court order or government directive.
  • Regulatory Authority: To meet the requirements of gaming licensing authorities.
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Our Partners' Obligations: Any third parties we share data with are contractually bound to uphold the same standard of privacy protection.

6 Cookies & Tracking Technologies

The blockdag website uses three types of cookies:

  • Essential Cookies: Used to maintain login sessions and ensure site security. Disabling these cookies will prevent the site from functioning properly.
  • Analytics Cookies: Used to understand how often pages are visited and to improve the site experience. You have the option to disable these.
  • Preference Cookies: To remember your language and other settings. Optional.

On the mobile app, device identifier technology is used in place of cookies, operating under the same policy.

To disable cookies: You can manage cookies through your browser settings. However, disabling essential cookies may prevent login and payment features from functioning properly.

7 Security Measures

Blockdag uses a multi-layered security system to protect your data:

  • 256-bit SSL/TLS Encryption: Industry-standard encryption across all data transmissions.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Protection against server-level attacks.
  • Regular Security Audits: Regular audits conducted by third-party specialists.
  • Staff Training: All staff receive regular training on data protection practices.
  • Data Breach Response Plan: In the event of a data breach, users will be notified within 72 hours.
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Your role matters too: Use a strong password, never share it with anyone, and change it after logging in on an unfamiliar device.

8 Your Privacy Rights

As a blockdag user, you have the following rights:

You may request a copy of your personal data held by us at any time. Submit a request through the Help Center and the data will be provided within 30 days.

If any of your information is incorrect or outdated, you may request a correction. Your details can be updated through Account Settings or by contacting support.

You may request that all your personal data be deleted. However, data retained due to legal obligations (such as financial records) may not be erasable before the designated retention period expires.

You may object to the processing of your data in certain circumstances. To opt out of marketing communications, email us at any time.

You may request a download of your data in a machine-readable format (CSV or JSON). This makes it easy to transfer your information to another platform.

9 Children's Privacy

Blockdag strictly does not provide services to anyone under the age of 18. We do not collect personal information from minors under any circumstances.

  • Age verification is mandatory at registration.
  • If a minor is found to have created an account, it will be closed immediately.
  • All collected data will be permanently deleted.

For Parents: If your child has accidentally created an account, please Help Center's immediately. We will take prompt action.

10 Policy Updates & Contact

Blockdag may update this privacy policy as needed. In the event of changes:

  • You will be notified in advance of any significant changes via email or app notification.
  • The date of the latest update will always be displayed at the top of the page.
  • Previous versions are available upon request.

Privacy Contact:

  • Email: privacy@blockdag.onl
  • General Support: Help Center
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After submitting any privacy-related complaint or request 7 business days' Our team will respond within. For urgent matters, please reach out via Live Chat directly.

Your Data Is Safe — Join Now

Your privacy is fully protected at blockdag. Register with confidence and start playing on a platform you can trust.

Register Log In Help Center
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